You may start your reservation request through the reservation application form by e-mail, by phone or through the Web.

Our commitment is to contact you within the next 24/48/72 hours to supply relevant information, availability and prices.

Reservations are only made upon 20%/30% payment of your stay, either through bank deposit or Western Union's services.

YOURHOMEINARGENTINA’s commission shall be paid on signing the contract. Our fees may vary depending on the kind of reservation, property and existing promotions.

2- MEANS OF PAYMENT
Payment of deposit and online reservation service fee shall be made through bank deposit; Western Union or cash, in US dollars at our headquarters. The stay and YOURHOMEINARGENTINA’s fees shall be paid solely cash, in US dollars and/or its equivalent in euros or pesos argentinos. Full payment shall be made in advance on your arrival. Payment of the remaining amount of the stay shall be fully made in our offices.

The tenant shall make a guarantee deposit, the amount of which varies in relationship to the duration of his stay and category of apartment reserved.
This shall be paid in cash. In all cases, the deposit shall be reimbursed once the stay has finished.
If there are damages, the tenant shall pay them in accordance with the cost set forth in the inventory.

3- PARTICULAR CONDITIONS
YOURHOMEINARGENTINA commits to providing the promised service quality and excellence. For such purposes, the 365 days of the year, a Staff member will welcome you on arrival, assist you during your stay and see you off when you depart.

The check in time is after noon and check out time is until 10am, when there is possibily to modify these times, we will inform you about it in the reservation, understanding that this benefit is for your satisfaction and comfort.

It will be necessary to have certain information, such as the names and ages of all the people that will stay in a facility. Accommodating more guests in the facilities than what was previously established in the contract is sufficient reason for eviction. Home owners and YOURHOMEINARGENTINA reserve the right to refuse admission.

If the guest finds any kind of inconvenience or fault in the facilities’ functioning, he should inform YOURHOMEINARGENTINA as soon as possible. The company will do its best to solve the problem.

Unless otherwise provided, the rent includes all the property’s services and taxes. (The Property’s Common Expenses, Taxes, Light, Gas, Telephone, Water and Cable Bills). The stay, guarantee deposit and full commission are paid on your arrival to the apartment.

All the apartments have been previously selected by the company’s personnel.
All of them are fully furnished and equipped with full tableware and linen.

Most of the apartments listed in this site may be reserved for a minimum stay of 4 days.
The maximum stay shall be of 6 months (in accordance with applicable legislation in force) with the possibility of renewing the contract every 6 months.

YOURHOMEINARGENTINA is in charge of all the reservation procedures for a specified property for the period stated by the guest. Should there be an unforeseen event in the property prior to your arrival that make your stay there impossible, YOURHOMEINARGENTINA proposes relocating you to another apartment of similar characteristics and amenities, available at the time of your trip.

On the guest’s arrival, at the time previously agreed on by both parties, an YOURHOMEINARGENTINA representative shall welcome you in the rented property where he will show you how facilities are used. He will also provide useful information on the zone of residence (nearby tourist spots, means of transportation, restaurants, etc.).
At that time, the rent contract and attached inventory will be signed and you shall pay the rest of your stay plus the corresponding guarantee deposit. The guest will be given the apartment keys and will agree with the YOURHOMEINARGENTINA representative on the time to leave the apartment (check out).

In some cases, as indicated on the site, listed prices include maid service with the stated frequency for each case. Including this cleaning service in the rent price does not release the guest from the obligation of leaving the apartment in the same state of cleanliness that it was received.

Most of the apartments listed on this site have one of the following telephone systems:
1) Control Line: this is a telephone service offered by local telephone companies including a limited credit for making local calls. Apartments offering this service include its cost in the rent price.
To call cellular phones, long distance or international calls and/or to extend the credit for local calls, the guest should proceed to buy pre-paid telephone cards.
2) Line Zero: This is a telephonic service that allows you to make any kind of calls through pre-paid telephone cards. Like the previous option, it also allows you to receive any kind of calls.

In some cases, the apartment’s rent price does not include telephone expenses. Therefore, prior telephone expenses will be calculated before check-in, in order to verify the amount payable by the guest at check-out.

At the time of the apartment’s check-out, the guest returns the property’s keys and gets his guarantee deposit back, after checking the corresponding inventory and the apartment’s general state.

4- CANCELLATION POLICY
If the guest needs to cancel the reservation, the money paid is not refundable.

The money paid as rent is not refundable. If the guest wants to shorten his stay, the payment made cannot be refunded as it is considered to be a compensation for the owner on account of contract breach.

5- STAY EXTENSION
Temporary rent contracts cannot be extended. They have a commencement and an expiration date, therefore, should the guest want to extend his stay in the rented property, he shall inform this to YOURHOMEINARGENTINA immediately to make sure that this is not reserved by another guest.
Said extension implies signing a new contract for the new agreed on period, it is subject to availability and variations that prices may have suffered.

6- INSURANCE
We strongly recommended that as time of your booking, you supply yourself/customer with insurance policy in your country to cover cancellation charges, luggage claim, medical expenses, accident and others.

Using our site /service, implies that you accept and subject yourself to all the Terms and Conditions, Privacy Policy, Reservation Conditions and Cancellation Policies. Should you not agree with these, please, refrain from using our site.

YOURHOMEINARGENTINA stands out for its Personalised Customer Service, Efficiency and Service Quality. It is always at the disposal of guests to supply any kind of information they might need.
You can contact us in two ways:

1.- Via e-mail at info@yourhomeinargentina.com.ar

2.- Over the phone to Customer Service 54-11-4982-8726 on Mondays to Mondays from 9:00 AM to 8:00 PM. or mobile phone (54911) 3150-2055, 24 HOURS